Hi Jabari Martin, here’s your custom content plan generated by PageGenie. This content plan aligns your website’s content with your product’s unique selling points and addresses the needs and interests of your target audience. Use this plan to increase search engine result impressions and improve user engagement metrics.

## Introduction:

1. Your Website – FlightCX (flightcx.com)
– FlightCX provides an outsourced customer service solution for eCommerce businesses. They offer high-touch, personalized customer service agents equipped to handle all forms of customer interactions.
– Their team focuses on increasing customer loyalty and satisfaction rates through thoughtful, responsive service, ultimately aiming to convert customer attention into product transactions.

2. Competitor 1 – Gorgias (gorgias.com)
– Gorgias offers a customer support platform that help eCommerce businesses streamline their customer support processes. It includes functionalities for managing multiple customer inquiries, automate responses, and integrates seamlessly with eCommerce platforms like Shopify.
– Their solution is particularly appealing to eCommerce businesses looking to minimize time spent on customer support ticketing and maximize the efficiency of their customer support teams.

3. Competitor 2 – Influx (influx.com)
– Influx provides 24/7 scalable support services for brands and tech companies, with a specific focus on fast response times and skilled agents available around the clock.
– Their business model is especially attractive to businesses with diverse, global customer bases who require support outside of traditional business hours.

## Targetted Keywords
Here are the first 12 out of 100 targeted keywords likely to help FlightCX (flightcx.com) match or outperform its competitors’ organic traffic generation and attract ecommerce businesses interested in high-touch, personalized, outsourced customer service agents. Keyword selection is based on a combination of high monthly search volume, low-to-medium keyword difficulty, your website’s content, competitors’ current keyword rankings, and several other factors.
1. outsourced customer service
2. ecommerce customer service solutions
3. personalized customer service
4. high-touch customer service
5. customer support solutions for ecommerce
6. customer support outsourcing
7. ecommerce customer support
8. increase customer loyalty
9. customer satisfaction for ecommerce
10. dedicated customer service agents
11. customer service for online businesses
12. improving ecommerce customer experience

Looking to outperform gorgias.com and influx.com? Schedule a brief call with Russell at PageGenie to receive your full 100-word keyword list and 50 article titles, and learn how PageGenie will continually optimize and execute your content marketing plan by generating algorithm-pleasing content without you having to lift a finger.

## Content Pillar Topics and Subtopics:
– Customer Service in Ecommerce
– The Importance of High-Touch Customer Service
– The Positive Impact of Personalized Experience
– Best Practices for Ecommerce Customer Support

– Outsourcing Customer Support
– Justification for Customer Support Outsourcing
– Process of Selecting an Outsourcing Partner
– The Role of Outsourced Teams in Ecommerce Operations

– Customer Satisfaction and Loyalty
– Understanding Ecommerce Customer Expectations
– Tactics for Increasing Customer Loyalty
– Effect of Customer Support on Satisfaction and Retention

– Building a Customer-Centric Business
– Importance of Dedicated Customer Service Agents
– Impact of Customer Experience on Ecommerce Success
– Harnessing Feedback from Customer Interactions

## Mapping Keywords to Topics and Subtopics:
– Customer Service in Ecommerce: “ecommerce customer service solutions”, “high-touch customer service”,”customer service for online businesses”
– Outsourcing Customer Support: “outsourced customer service”, “customer support outsourcing”, “process of customer support outsourcing”
– Customer Satisfaction and Loyalty: “increase customer loyalty”, “customer satisfaction for ecommerce”, “customer loyalty in ecommerce”
– Building a Customer-Centric Business: “building a customer-centric ecommerce”, “dedicated customer service agents”, “improving ecommerce customer experience”

## Suggested Article Titles
1. “Winning Solutions: How High-Touch Customer Service Elevates Ecommerce Businesses”
2. “Get Back Your Time: Why More Ecommerce Businesses are Outsourcing their Customer Support”
3. “Loyal Beholders: Tactics to Increase Customer Loyalty in Ecommerce”
4. “The Bottom Line Starts Here: The Impact of Customer Service on Ecommerce Success”
5. “Be on Their Side: Building a Customer-Centric Ecommerce Business”

These titles are optimized for search engines and are crafted to be eye-catching and highly relevant to your target audience, helping to drive traffic and interest in FlightCX.

## Sample Article Outline
Here’s a sample article outline of the following title: “Winning Solutions: How High-Touch Customer Service Elevates Ecommerce Businesses”

I. Introduction
– Brief description of high-touch customer service
– Importance of customer service in the ecommerce industry

II. The Value of High-Touch Customer Service
– Explanation of how high-touch customer service can enhance the customer experience
– Discussion on the role of customer service in customer retention

III. Case Study: Successful Ecommerce Businesses Thriving with High-Touch Service
– Examining the strategies of successful ecommerce businesses that utilize high-touch customer service methods

IV. FlightCX’s Approach to High-Touch Customer Service
– Brief overview of how Flight CX provides high-touch, personalized customer service
– Evidence from Flight CX’s clients on the effectiveness of their service

V. Why High-Touch Service Should Be Your Next Strategy
– Elaboration on the benefits of high-touch service, such as enhanced customer loyalty and increased revenue
– Steps on how ecommerce businesses can incorporate high-touch service into their operations

VI. Conclusion
– Recap on the importance of high-touch customer service in ecommerce
– Encouragement for readers to consider the impact of a switch to high-touch service in the customer experience

This article aims to promote the benefits of high-touch customer service, explain its role in successful ecommerce businesses, and suggest how businesses may implement such strategies into their own operations. Flight CX’s approach to customer service will also be highlighted, solidifying its status as a provider of effective customer service solutions. The intended message is to emphasize the value of high-touch customer service in enhancing the customer experience and driving business success.